The NPI Difference


Flutes


So, what really makes NPI different?

At NPI our mission is “100% customer satisfaction with 100% accuracy through ethical and professional business practices”. This means getting it right for you the first time, every time. You will receive service that is above and beyond industry standards for all areas of your payroll.

At NPI, we don’t just process your timecards and payroll for you, we do so much more:

  • We work with you to tailor our service to fit the needs of your production

  • We work for you and with you, educating you with accurate answers to your questions

  • Working side by side, offering you hands on timecard verification and entry, with personalized attention to all details

  • Delivering you accurate and clear invoices, payroll and reporting for your production

  • A turn around time that coincides with your schedule, and that of the union you may be working with

  • A simplified payroll process for you, because we personally walk you through it step by step

  • We are your available, up-to-date resource for education on ever-changing union and labor laws

  • The ability to utilize our relationships with unions and labor law attorneys to resolve any issues you may have

  • If you have a workers’ compensation claim, we will handle the processing of the claim in its entirety

  • If you are waiting for your bond from a union, NPI will assist you in obtaining the information you need to speed up the process

  • NPI will provide you with all payroll data necessary for any audit

Our clients remind us that the immediate and ongoing support we provide to them, ultimately reducing their overall cost and liability, is most beneficial to them. They also state they have peace of mind when NPI is engaged in the process, knowing everything will be handled correctly for them.

Our process is all inclusive and flexible and NPI will accommodate all types of productions - union and non union, any state, any circumstance, allowing you to focus on your production rather than concerning yourself with the liability of labor laws, payroll taxes, workers’ compensation insurance, union contributions, reporting, payment and deductions, W-2 reporting, unemployment claims, injury claims, and auditing.

Additionally, the expertise of our staff and our "hand hold" approach means our client is not "a number" - we know who you are when you call us! Colleges and Universities can have a difficult time signing contracts with unions so these clients of NPI have benefited further by our ability to bridge this gap in many cases. Ultimately, our clients have seen a reduction in their overall liability, time and cost and they view NPI as a vital part of their overall production support system.