Frequently Asked Questions

FOR EMPLOYEES

If you are an employee of NPI and have questions, the instructions below may assist you with address changes, W4 information, W2 information, paycheck questions and more. If you do not find what you are looking for here, please feel free to contact NPI directly at 818-566-7878 x2016 and we will be happy to assist you!

Q. How do I change my address?
A. Send an email to accounting@npiproductionservices.com or a fax to 818-566-7881 and include the following information:
Full Name
Social Security Number (last 4 digits)
Your current address
Your old address
Date you moved (or are moving)
Your current phone number
Include your signature

Q. I did not receive my W2 from NPI, what should I do?
A. Send an email to accounting@npiproductionservices.com or a fax to 818-566-7881 and include the following information:
Full Name
Social Security Number (last 4 digits)
Your current address
Your old address (if you moved during the year)
Your current phone number
Include your signature

Q. How do I update my W4 information with NPI?
A. Go to our forms section of our website and print a current W4. Complete the W4, then scan and send as an email to accounting@npiproductionservices.com or a fax to 818-566-7881 and include the following information:
Your current phone number
Include your signature

Q. I have not received my payroll check from NPI, what should I do?
A. Send an email to accounting@npiproductionservices.com or a fax to 818-566-7881 and include the following information:
Full Name
Social Security Number (last 4 digits)
Your current address
The production on which you worked
Your current phone number
Include your signature

Q. I need verification of my work time for contract services. How do I obtain this?
A. Send an email to accounting@npiproductionservices.com or a fax to 818-566-7881 and include the following information:
Full Name
Social Security Number (last 4 digits)
Your current address
The production/project you worked for
The time frame within which you worked and exact dates if you have them
Your current phone number
Include your signature

Q. I’m filming in a remote location, or will be on tour. How can I ensure that I receive my payroll check on time and at my location?
A. Enroll with NPI to have your check direct deposited – your supervisor will provide you with the forms.

Q. I am going to file for unemployment once the production is wrapped, who do I put as my employer?
A. All claims are filed with NPI, not the production company, as your employer. Please include NPI’s contact information on your claim.

Q: If I am injured on set what should I do?
A. Seek medical first aid immediately and notify your supervisor. The production company will work with NPI to ensure the appropriate forms are completed (including employee form DWC-1). NPI will provide you with your claim number to reference your medical bill. The form DWC-1 is available on our client profile site to which your supervisor has access.

If your question is not listed above, you may also call NPI accounting at 818-566-7878 x2016. You may also email accounting directly with your question at accounting@npiproductionservices.com - please include your phone number.